11 Benefits of Running CCM Programs In-House Vs Outsourcing

Automated, in-house CCM is smart and scalable, improving patient satisfaction and streamlining clinical workflows - and it's simpler than you might think.

Practices switching from 3rd party outsourced CCM/RPM services, to an in-house program with ChronicCareIQ see:        

  •  87% patient engagement after one year
  • An average $103 per patient, per month in additional reimbursements
  • 29.4% reduction in hospitalizations

In this guide, you'll how your practice can see similar results. 

Why Switch to In House CCM

The Benefits of Switching to In-House CCM & How to Get Ready

Practices that shift from a 3rd-party outsourced CCM/RPM program to an automated in‑house program see stronger finances, smoother clinical workflows, and higher patient satisfaction.

ChronicCareIQ makes it possible for teams to scale their programs and support more chronic patients without adding staff strain.

The guide compares the benefits of in‑house CCM programs versus outsourced 3rd party ones, and outlines the key steps for a smooth transition to running your program in-house.

FAQs

Why do practices switch from outsourced CCM to in‑house CCM?

Practices switch because outsourced CCM creates friction, including limited visibility, weaker patient engagement, and shrinking margins, while in‑house CCM gives them full control over quality, workflows, and the patient experience

How does automation make in‑house CCM sustainable?

Automation removes the manual burden by capturing time automatically, integrating patient engagement, surfacing real‑time risk, and syncing with the EHR, allowing practices to scale without burning out staff.

What improvements can practices expect after switching to automated in‑house CCM?

Practices typically see more efficient workflows, stronger margins, and better patient outcomes, including higher engagement and fewer avoidable hospitalizations.

How does ChronicCareIQ support in-house CCM?

ChronicCareIQ's intelligent dashboard automatically captures patient data and alerts providers if a patient needs special care. Providers no longer have to manage manual spreadsheets or chase down patients with phone calls. 

What do patients think of ChronicCareIQ?

Patients love it! 

Over 325,000 patients have enrolled in ChronicCareIQ, and 87% are still engaging after the first year.

Don't believe us? Check out our reviews on Apple App Store and Google Play Store. We have nearly 1,000 patient reviews across both app stores with a 4.7 star rating!

Successful CCM Programs Mean Predictable Revenue & Patient Satisfaction

Download the guide to learn why automated in-house CCM programs is the key for practices looking to scale their current CCM program.