Optimize Your Practice's Reimbursement Model
Download the guide to learn to improve your practice's business model by reimbursing the work your team already does.
Reframing Care Management
Providers spend more time than ever supporting patients between visits, but 30-60% of this time is not directly reimbursed.
Care management programs provide a path for capturing previously uncompensated care your staff already provides.
Learn how to use these reimbursement pathways to add financial stability to your practice, and improve patient care.
.png?width=1545&height=1999&name=Reframing%20Care%20Management%20Reimbursement%20(1).png "Reframing Care Management Reimbursement (1)")
Providers Need to Be Reimbursed for Care Between Visits
Chronic care management drives a majority of clinical workloads, but traditional reimbursement models only bill for face-to-face models.
With a reliable care management partner, like ChronicCareIQ:
-
Billable activity that occurs between visits is automatically captured for reimbursements
-
Touchpoints like symptom updates, phone calls, and medication adjustments are automated
-
Providers are reimbursed for the ongoing care they’re already delivering
See the possibilities with our guide.
FAQs
How does ChronicCareIQ help my practice capture time for CCM, RPM, and other care management programs?
ChronicCareIQ automatically records patient‑initiated updates, symptom reports, messages, and clinical interactions that occur between visits. These activities count toward billable time for programs like CCM, RPM, PCM, and BHI. Instead of manually tracking every touchpoint, your team gets a running, audit‑ready log of all qualifying activity.
Does ChronicCareIQ generate the documentation required for Medicare reimbursement?
Yes. The platform compiles all patient interactions, time spent, care plan updates, and clinical notes into structured documentation that aligns with Medicare’s billing requirements. Practices can export or sync this documentation directly into their EHR, reducing manual work and ensuring compliance.
Can ChronicCareIQ help us identify which patients qualify for CCM or RPM billing each month?
Absolutely. ChronicCareIQ surfaces which patients have met the required time thresholds, which still need additional engagement, and which have already been billed. This helps practices avoid missed revenue opportunities and ensures patients receive consistent, proactive care.
Does using ChronicCareIQ add extra work for my staff?
No. The platform is designed to reduce manual workload by automating patient outreach, symptom monitoring, time capture, and documentation. Staff spend less time chasing patients and more time addressing clinically meaningful needs while still generating compliant billable activity.
What do patients think of ChronicCareIQ?
Patients love it!
Over 325,000 patients have enrolled in ChronicCareIQ, and 87% are still engaging after the first year.
Don't believe us? Check out our reviews on Apple App Store and Google Play Store. We have nearly 1,000 patient reviews across both app stores with a 4.7 star rating!